Terms,
readable.

By engaging WeGola for any service, or by submitting an enquiry through this website, you agree to these Terms and Conditions. If you do not agree, please do not use the site or the services.

We may update these terms from time to time. The version current at the time of your engagement applies to that engagement. Material changes will be flagged at the top of this page.

WeGola is a trading name of WEGOLA PTY LTD (ACN 698 181 092), an Australian proprietary company registered in Western Australia. We provide website design, development, SEO, hosting, and digital marketing services to Australian businesses.

We currently offer the following packages, with the option of standalone addons. Specific deliverables, page counts, and inclusions are described on the Packages page and the final scope is locked in your written engagement letter.

• Starter Website

  A$399

  Perfect for startups, tradies, cafes, restaurants and small businesses.

• Business Growth

  A$799

  Perfect for businesses ready to attract more customers.

• Business Transformation

  A$1,499

  Complete website redesign with advanced optimization.

• Premium Business Solution

  A$4,999

  Enterprise-grade custom web solutions.

The standard engagement looks like this:

1. You submit an enquiry via the contact form, or book a call.
2. We respond within 24 hours, weekdays, and arrange a 30-minute discovery call.
3. We send a written proposal with scope, timeline, fixed price, and a list of inclusions.
4. You accept the proposal and pay the deposit. The engagement begins.
5. We run the project through our six-stage process: Discovery, Architecture, Design, Build, Launch, Support.
6. On launch, ownership of the work transfers to you (see Intellectual property below).

All prices on this website are in Australian dollars (AUD) and are exclusive of GST unless explicitly stated otherwise. GST will be added to invoices where applicable under A New Tax System (Goods and Services Tax) Act 1999.

Quoted prices are valid for 30 days from the date of the proposal. After that, we may revise the quote to reflect current rates.

Standard payment terms for projects over A$1,000:

• 50% deposit on engagement, before design work begins.
• 50% balance on launch, before final hand-over and source-code transfer.

For Starter and Business Growth packages, full payment is required up-front. For monthly addons (e.g. maintenance, monthly SEO), the first month is invoiced on engagement and subsequent months are billed in advance on the same date each month.

Invoices are payable within 7 days of the invoice date. Late payment may pause work and accrue interest at the rate specified in the engagement letter, or the ATO small-business General Interest Charge rate, whichever is lower.

The launch date in your engagement letter is a guarantee, not an estimate. If we miss a launch date that is solely our fault, the next month of maintenance is on us. This has not happened yet.

The guarantee does not apply to delays caused by late client feedback, third-party services we do not control (e.g. DNS propagation, hosting outages), or scope changes.

Each design phase includes two rounds of revision as standard. Additional rounds are billed at our current hourly rate, fixed and quoted in advance. Major scope changes after engagement may require a revised agreement.

On full payment, ownership of the final website content, design, and any custom code we wrote for you transfers to you. The site becomes yours to host, modify, or hand to another developer.

Until full payment, all deliverables remain our property. We retain the right to display the work in our portfolio and case studies unless you ask us in writing not to (we will respect that).

Open-source frameworks, libraries, and third-party tools used in the build remain the property of their respective owners under their own licences. You receive a perpetual licence to use them as part of the deliverable.

Domains and hosting are registered in your name from day one, not at the end of the project. We manage them on your behalf for the duration of any active maintenance plan, with full credential handover available at any time on written request.

Hosting renewals are billed annually in advance. Domain renewals are billed at cost. You may transfer either at any time; we will provide the auth/EPP code within 5 business days of a written request.

For the project to ship on time, you agree to:

• Provide content (text, images, logos) by the dates in the engagement letter, or accept that the launch date may slip.
• Give feedback on design rounds within 5 business days of receiving them.
• Have one decision-maker assigned to the project to keep approvals moving.
• Ensure you have the right to use any content, images, or trademarks you provide to us.

Our work comes with a 30-day defect warranty from launch. If something we built breaks under normal use in that window, we will fix it at no charge.

Nothing in these terms excludes, restricts, or modifies any right or remedy you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) or any other applicable law that cannot be excluded. If there is any inconsistency between these terms and the Australian Consumer Law, the Australian Consumer Law prevails.

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel the contract and obtain a refund, or to compensation for its reduced value.

To the extent permitted by law, our total aggregate liability for any claim arising out of or in connection with an engagement is limited to the amount you have paid us for that engagement in the 12 months preceding the claim.

We are not liable for indirect, consequential, or punitive damages, including loss of profit, revenue, data, or business opportunity, except where such liability cannot be excluded under the Australian Consumer Law.

You may terminate an engagement at any time with 7 days written notice. If you terminate:

• Before design starts: full refund of the deposit.
• After design, before build: deposit is non-refundable; we will hand over design files as-is.
• Mid-build: deposit is non-refundable; we will hand over the work completed to date, billed pro-rata against the deposit.

We may terminate for non-payment or material breach with 14 days written notice and an opportunity to cure. Your rights under the Australian Consumer Law are not affected.

If something goes wrong, please talk to us first. Most issues are resolvable with a single email. We commit to acknowledging a complaint within 2 business days and proposing a resolution within 10 business days.

If we cannot resolve a dispute directly, either of us may refer the matter to mediation administered by the Resolution Institute. Costs are split equally unless the mediator directs otherwise.

These terms are governed by the laws of Western Australia. Each party submits to the non-exclusive jurisdiction of the courts of Western Australia and the Federal Court of Australia.

Nothing in this clause limits your right to bring an action under the Australian Consumer Law in your home state or territory.

We will update this page if our terms change. The “last updated” date at the top of the page will be revised, and material changes will be summarised at the top for at least 30 days. The version of the terms in force at the time of your engagement continues to apply to that engagement.

• Emailhello@wegola.com.au
• Phone+61 433 417 706
• Post

  Perth CBD, WA 6000, Australia

• Entity

  WEGOLA PTY LTD · ACN 698 181 092